CELEBRATING 40 YEARS +
Family Owned & Operated Since 1978
DeRosa Automotive is first and foremost a family oriented business. Established in 1978 by John DeRosa, son in-law Ryan is now Managing Operations and at least one is always available for a face to face chat with our clients. We are a BCAA and Government Inspection approved facility.
What set ourselves apart from the Dealership and all other Shops by treating our customers as friends and family.
Finally, North Vancouver Auto Mechanics that care about people too!
AUTO REPAIR IN NORTH VANCOUVER
Finally! A shop that will listen, recognizes you are the boss and considers you family!
We are intent on proving to you that we are the most versatile, best equipped, honest and caring automotive repair shop on the North Shore. We achieve this by first having a casual open dialog about your vehicle and any issues it may have before we start work. Our knowledge of vehicle systems will lead us to ask questions that will help identify the problem. The root cause of a problem may not be what is easy to assume or what you have been told. This dialog can often save you both time and money!
Here is our set process to ensure your best care & understanding;
- COOLING SYSTEM
- HEATING & AIR CONDITIONING
- TIRES & TIRE REPAIRS
- WHEEL ALIGNMENT
We will listen to and record your exact experiences...
Your vehicle will then be assigned to a technician...
A test drive will be carried out to allow the technician to experience...
A 65 Point Maintenance Inspection will be carried out...
Once any issues have been identified they will be...
Once any issues have been identified they will be organized and priced out in order of priority;
- Results of the Diagnostics Carried Out To This Point
- Item(s) Required ASAP for Safety or System Integrity
- Item(s) Required At or Before Next Service
- Recommended Preventative Maintenance Items
- Good Shape.
We will not carry out any repairs on your vehicle without first getting in contact with you!
Only after obtaining your approval will our technicians then carry out the repairs/maintenance...
Only after obtaining your approval will our technicians then carry out the repairs/maintenance as described to the highest standard. The vehicle repairs will be tested and another test drive will be carried out as required.
You will then be contacted and informed of the completed work and a pick up time will be established at your convenience.